The BYD Assistance is part of our mobility promise – for example when it comes to breakdowns, accidents, theft or vandalism, BYD Assistance will be there to help you, 24/7 365 days a year.

BYD Assistance Hotline Number.

If you need immediate assistance please contact:

00800-10203000 (free of charge)

BYD Assistance Cover.

BYD Assistance is valid for a period of 24 months +12 months +12 months from the date of delivery.

We provide assistance when eligible events happen. “Eligible Events” means the driver of the Vehicle is not allowed to continue driving as a result of a breakdown, accident, theft attempt, or fire.

Coverage: Pan-European Assistance