To make sure everything runs smoothly, our service is specifically designed for you and your beloved car.

The BYD hotline is part of the mobility promise. When you reach our hotline, press 1 for consultation or 2 for roadside assistance. You can contact us with any questions about your BYD. When it comes to breakdowns, accidents, theft or vandalism, BYD Assistance will be there to help you, 24/7 365 days a year.

The BYD APP Community is an official online communication and service platform designed for users in Europe and around the world.