BYD South Africa

For all sales related queries, please contact your local BYD Store via this link:  Find a BYD Store

Customer Service 
Mon. to Fri. 8:00am-19:00pm

Weekends (Sat. & Sun.): 10:00am-19:00pm

Public Holidays: 10:00am-19:00pm

Call us on: (0800) 991 211

Roadside Assistance
Abaliable 24/7; 365 days a year, including all public holidays.

Call us on: (0861) 727 374

BYD roadside assistance coverage

5years/100,000Kms, whichever comes first.

BYD Customer Care

The BYD Customer Care Centre is available to provide you with the best in customer service support and care.

Email: customercare.sa@byd.com