比亞迪汽車車主享有自由選擇在比亞迪汽車授權服務店或其他第三方服務提供商進行維修或保養汽車的權利，不會因為選擇在其他第三方服務提供商進行維修或保養而使得車輛原廠質保（包括動力電池電芯終身保修）及延保服務失效。

動力電池電芯終身保修，只有在其他第三方服務提供商接受服務時對動力電池造成損壞才會使得電芯終身保修失效（若其他第三方服務提供商造成損壞後，車主回到比亞迪汽車授權服務店購買原廠動力電池進行維修更換，仍可繼續享受動力電池電芯終身保修，動力電池電芯以外的元器件則享受原有質保的剩餘部分或備件質保，較長者優先）。

在車輛質保期內，比亞迪汽車授權其授權服務店根據質保手冊中規定的條款、條件、限制及除外條款鑒定涉及索賠的車輛品質問題。若確認屬材料或製造工藝引起的車輛品質問題，比亞迪汽車授權服務店將會無償為車主提供質保服務。

比亞迪汽車、BYD (H.K.) Company Limited、比亞迪汽車授權經銷商及比亞迪汽車授權服務店不承擔任何在其他第三方服務提供商維修及保養所產生的任何時間、金錢或任何對駕駛者、乘客或其他道路使用者在安全範疇上的責任。

BYD vehicle owner may conduct Maintenance Services and Repair Services with any service provider, including BYD Authorised Service Provider or non-BYD Authorised Service Provider. Choosing non-BYD Authorised Service Provider will not invalidate the original standard warranty (including lifetime warranty for the traction battery cell) or extended warranty services.

For Lifetime Traction Battery Cell Warranty, only damage caused to the traction battery due to any services conducted by a non-BYD Authorised Service Provider will render the Lifetime Traction Battery Cell Warranty invalid. If the owner returns to a BYD Authorised Service Provider and purchases a BYD genuine traction battery for repair and replacement after damage is caused to the traction battery by a non-BYD Authorised Service Provider, the lifetime warranty for the traction battery cell will be reinstated. For components other than the traction battery cell, they will enjoy the remaining warranty of the original component or enjoy the spare part warranty, and the longer warranty will prevail.

During the vehicle warranty period, BYD authorises its Authorised Service Provider to identify vehicle defects related to claims in accordance with the terms, conditions, limitations and exclusions outlined in warranty manual. If vehicle defects are confirmed to be caused by material quality or error of workmanship, warranty services will be provided for the owner accordingly at no cost by BYD Authorised Service Providers.

For Repair Services or Maintenance Services conducted at a non-BYD Authorised Service Provider, BYD, BYD (H.K.) Company Limited, BYD Authorised Dealers and BYD Authorised Service Providers do not assume any liabilities for any time or money incurred, or any responsibilities regarding the safety of drivers, passengers or other road users.